Our virtual assistant understands natural language so that you can ask questions such as "What hospitals can I use?"
We have put together a list of our most commonly asked questions. Choose the relevant area below to view.
Existing or prospective customers.
Existing or new schemes with 2+ employees.
Existing or new schemes with 150+ employees.
FAQs by Healthcare providers.
Questions frequently asked by intermediaries.
FAQs covering the website and WPA careers.
Register and sign in to your online account.
Search for healthcare providers near you.
Call us, email us and view our opening hours.