Existing members
Useful information and resources for existing WPA members.
Member guides
Our member guides are here to help you understand how to manage your cover and make a claim.
Member offers
As a member you can take advantage of a range of discounts and offers which are in addition to your policy/scheme benefits.
Save on Allen Carr's Easyway seminars.
Save money on the Apex bike and two free accessories.
Discounts on BlueCrest health screens.
Offer on Check4Cancer screening services.
Discounts on Circle Health assessments.
Get an additional discount off race weekends.
Discounts available towards frames, contact lenses and hearing tests.
Money off FIIT on demand gym memberships.
Discounts available on FitBit fitness devices.
Discounts available on Garmin devices.
Money off Gousto healthy food boxes.
Discounts on Green Chef recipe boxes.
Discounts on HelloFresh recipe boxes.
Discount on Hussle Gym membership across the UK.
Discount on Muhdo health insight tests.
Discount on gym membership and health screens.
Discount on health in-clinic appointments.
Money off SpaBreaks.com experiences.
Discounts toward eye tests and glasses at Specsavers.
Save money on Steroplast branded products.
Simply sign-in to My WPA to see the terms and conditions and details of how to claim each offer.
My WPA loginMember support services
Valuable support services WPA members have access to. Select a service below to find out more.
Support services can be an optional benefit on some schemes. Please check your benefit schedule for details.
Manage your membership on the go
Download the WPA Health app today
Our WPA Health app is available on iOS and Android and has been designed for the convenience of our members. It's believed to be the first of its kind within the health insurance market, providing the ability to pre-authorise a new claim with an instant decision.
Make a claim 24/7- Track your claims and remaining benefit limits
- Claim money back within minutes for most cash benefit claims
- Send and receive secure messages and upload attachments
- View your membership literature
- Access the Remote GP Services benefit and more
With My WPA
My WPA is the area of WPA's website created for members. Login to My WPA where you will find live chat as well as all the features of the WPA Health app.
Live chat gives our members the opportunity to chat with one of our expert team in real time, at their convenience while not having to make time for a phone call or wait for an email. It's never been easier for members to manage their membership and any ongoing claims.
Frequently asked questions
Here's a selection of questions and answers that we've already helped our customers with.
At WPA we manage sensitive personal information, and we may need to communicate with you via email including details of your medical claims. As such, some of our e-mails are sent via your secure online account or via the WPA Health app.
Your customer number will be detailed on the documents issued upon joining your scheme. Alternatively, you can find this by signing in to your secure online account.
Your claim reference will be detailed on the authorisation letter/email issued when you started your claim. We can also send this to you by SMS if we have your mobile number. Alternatively, you can find this by signing in to your secure online account.
The easiest way to reset your account is to re-register with us. You can do this on the registration page.
WPA Ltd
Rivergate House
Blackbrook Park
Taunton
Somerset
TA1 2PE
Please include your WPA customer number with any correspondence.
Our Remote GP service includes a remote GP helpline, video consultations, private prescriptions, health information and onward specialist referral. You can use the WPA Health app to set up an appointment or you can login to your secure online account and obtain the Remote GP phone number to call their helpdesk.
Our How do I make a claim? page details how you can make a health insurance claim, how is that different to a cash benefit claim and what claiming methods are available to you.
You can find the right number to call and our opening hours on our Contact us page.
Recommend a Friend
Refer us to a friend and we'll thank you with £150 when they successfully join WPA.
The scheme is available to existing WPA members who introduce new members living in separate households. Up to five referrals can be made per household, per Policy/Scheme Year.
Terms and conditions
We are here for you
My WPA
Access Remote GP Services, contact us using Live Chat, make and track a claim or send and receive secure messages all via the WPA Health app or My WPA Login.
My WPA loginHelp & support
Our Help & support has answers to some of the most frequently asked questions by both new and existing members.
Help & supportTalk to us
There are many ways to find help and get in touch. Use Live Chat on our website and WPA Health app, email us or call one of our award-winning UK based Customer Support Officers.
Contact us