Q: How can I find out more about WPA as an employer?

More information is provided on our Careers page , but you are also welcome to contact our Personnel Services Team directly on 01823 625315 or by emailing Personnel.Services@wpa.org.uk to discuss any further queries you may have.

Question 1

I can't register because I don't know my customer number - how can I find this?

Accepted Answer

You can find your customer number on any correspondence we have sent you. Alternatively, providing we have either your mobile phone number or email address, you can find out your customer number here.

Question 2

I have tried to register but have been asked to call WPA to complete my registration - why?

Accepted Answer

To complete your registration we need to send you a 4 digit code by text message. If we do not have a mobile or home phone number on record for you, we will need to update our records before you can complete your registration.

Question 3

I have locked my account and am unable to log in - how do I resolve this?

Accepted Answer

The easiest way to reset your account is to re-register with us. You can do this on the registration page.

Question 4

I have received an email that says it is from WPA, but I am worried that it is not?

Accepted Answer

We will normally ask you to log into your account to read any secure messages and we will never send you any emails that ask you to provide any personal information, such as usernames and passwords. If you are suspicious of any emails, please email us.

Question 5

If I am a group contact and an insured employee, do I need more than one online account?

Accepted Answer

Yes. Due to the fact that the individual online accounts offer different functionality to the group contact online accounts, you will need to register separately and use different usernames for each account.

Question 6

What vacancies do you currently have?

Accepted Answer

You can view all of our current vacancies by visiting our Careers page.However, if what you are looking for is not advertised, please email us with your CV along with a brief overview of your salary requirements and the type of role you are looking for.

Question 7

Where are you based?

Accepted Answer

WPA's offices are located in Taunton, Somerset close to J25 of the M5.

Question 8

How can I find out more about WPA as an employer?

Accepted Answer

More information is provided on our Careers page, but you are also welcome to contact our Personnel Services Team directly on 01823 625315 or by emailing Personnel.Services@wpa.org.uk to discuss any further queries you may have.

Question 9

What hours do WPA employees work?

Accepted Answer

This will vary from role to role. Please contact the Personnel Services Team on 01823 625315 for more information.

Question 10

Can I apply online?

Accepted Answer

You can view details of any of our current vacancies online by visiting our Careers page. You can also download and complete an application form, which can then be emailed to us.

Question 11

Do you offer paid internships?

Accepted Answer

Yes, we usually have a number of opportunities available with the majority available over the summer.

Question 12

What type of internship vacancies do you offer?

Accepted Answer

We are always on the lookout for high calibre individuals with varied skill sets who are available for short term paid placements, particularly those with a medical life science or technological background. These are ideal for gaining valuable experience in the workplace and can open the door to a permanent position.

Question 13

What is the duration of your internships?

Accepted Answer

These are typically for up to 3 months to allow cover for annual leave and to work on bespoke projects. We will consider longer internships on request.

Question 14

Where are interns based?

Accepted Answer

All of our internships are located at WPA's offices in Taunton, Somerset.

Question 15

Do you currently have any internship vacancies?

Accepted Answer

You can view all of our current vacancies by visiting our Careers page. However, if none are advertised, please email us with your CV along with a brief overview of your requirements as well as dates of your availability for us to consider.

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