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Health insurance glossary

A guide to some of the key words and phrases commonly used in health insurance.

This glossary is an aid to help you understand some common insurance terms and some WPA specific terms.

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A customer should always refer to their specific Policy or Scheme documentation to check their level of cover, benefits, terms and conditions and Policy or Scheme definitions.

A


A&E

Absolute Health

Active Treatment

Acupuncture

Acute Condition or Symptom

Advanced Therapy Medicinal Products (ATMPs)

Anaesthetist - Anaesthetics

Angiogram

B


Benefit

Benefit Schedule

Bilateral

Broker

C


Cancer

Cardiologist/Cardiology

CAT Scan

CCSD Code

Certificate of Insurance

Chemotherapy

Chiropody

Chiropractic

Claim

Clinic Letter

Colorectal Surgeon

Complaint

Complete Health

Compliment

Condition

Consultant

Consultation

Continued Moratorium Underwriting

Continued Personal Medical Exclusions Underwriting (CPME and sometimes referred to as Switch)

Cooling Off Period

Corporate Deductible

Corporate Healthcare Trust

Cosmetic Treatment

Critical Care

CT Scan

Curative Intent

Customary and Reasonable Cost

D


Day-patient

Deferment Period

Dental Injury

Dentist

Dermatologist - Dermatology

DEXA Scan

Diagnostic Tests

Dietitian / Nutritionist

Digital Health

E


ECG - Electrocardiogram

Echocardiogram

EHIC

Eligible Treatment

Emergency Treatment

Employee

End of Life Care

Endocrinologist - Endocrinology

Enterprise Flexible Benefits (EFB)

Established Treatment

Excess

Experimental Treatment

F


Family Member

Fee Schedule

Financial Ombudsman Service (FOS)

Full Medical Underwriting (FMU)

G


Gastroenterologist - Gastroenterology

Geriatrician - Geriatrics

GHIC

GMC

GP (General Practitioner)

GP Service Provider for WPA

Group Deductible

Guide

Gynecologist - Gynecology/Obstetrics

H


HCPC

Health Insurance

Health Screening

Healthcare Partners

Healthcare Provider

Helpline Provider for WPA

Hematologist - Hematology

Homeopathy

Hospice

Hospital

I


Immunotherapy

Indication(s)

In-patient

Intermediary

Invoice

L


Licensed

LifeStage Health

Long-term (Chronic) Condition

M


Medical Appliances

Medical History Disregarded Heart and Cancer Underwriting (MHD H&C)

Medical History Disregarded Underwriting (MHD)

Medical Professional

Medically Necessary

Moratorium Underwriting

MRI Scan

My WPA

N


Nephrologist – Nephrology

Neurologist – Neurology

NHS

NHS Hospital Cash Benefit

NHS Top-Up Corporate

NHS Top-Up Personal

NICE

Non-disclosure

Non-established Treatment

Notice Period

Nurse

O


Oncologist - Oncology

Ophthalmologist/Optometrists - Ophthalmology

Optional Extra

Oral Cancer

Orthopaedic Surgeon - Orthopaedics

Osteopathy

Otorhinolaryngologist - Otorhinolaryngology (ENT)

Out-patient

P


Paediatrician - Paediatrics

Palliative Care

Personal Exclusion(s)

PET Scan

Physiotherapy

Podiatrist - Podiatry

Policy

Policy Address

Policy Year

Policyholder

Pre-Authorisation

Precision Corporate Healthcare (PCH)

Pre-existing Condition

Premium Hospitals

Premiums

Primary Care

Private Healthcare Information Network (PHIN)

Private Medical Insurance

Procedure

Prostheses/Prosthesis

Prosthetic

Providental

Provider Search

Psychiatrist - Psychiatry

Psychologist - Psychotherapy

Q


Qualifying Period

Quote

R


Radiotherapy

Referral Letter

Rehabilitation

Related Condition

Remission of Cancer

Remote GP

Renewal Date

Repatriation

Respiratory System

S


Scans

Scheme

Scheme Holder

Scheme Member

Scheme Year

Secondary Care

Shared Responsibility (SR)

Specialist

Speech and Language Therapy

Symptom

T


Targeted Cancer Therapies/Targeted Therapies

Therapist/Therapy

Tomography

Treatment

Treatment Provider

U


Ultrasound Scan

Underwriting

Undiagnosed Conditions

Unilateral

Urologist - Urology

V


Vascular Disease

W


Worldwide Coordination Centre for WPA

WPA

WPA Charitable Foundation

WPA Foundation

WPA Health (app)

WPA Healthcare Practice Plc

WPA Protocol Plc

X


X-ray


Last reviewed: February 2024

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