WPA is passionate about providing its employees with a supportive environment in which they can develop and grow. We have positions in a range of areas such as IT, marketing, finance, HR and many more.
Once you have chosen the role that is best for you, you can use the comprehensive frameworks that exist to turn that role into a long-term career.
WPA is one of the UK’s leading private medical insurers holding numerous
industry awards for our innovative use of technology and for providing outstanding
levels of customer service. In summary, we set ourselves high standards to achieve.
Our success is down to many factors, the single most important one being our colleagues,
whose efforts propel us forwards.
Our mantra is simple – ‘To treat others as we would wish to be treated ourselves’.
If you are hardworking, committed to quality and passionate about going
‘beyond the ordinary’, we may be able to offer you a great career and would
love to hear from you.
As a Customer Win-Back & Retention Consultant, your role is to increase retention, win back cancelled customers and support new business opportunities.View this opportunity
As a Senior Clinical Case Manager, you will have exceptional proven customer service skills or patient care skills with the ability to adapt, support and be empathetic towards our customers.View this opportunity
As a Customer Support Officer you will provide excellent customer service through a range of communication channels, to set up new claims and ensure that ongoing claims are updated.View this opportunity
At WPA we have a highly qualified and well trained workforce which we believe leads to greater professionalism and better outcomes for our customers. However, information technology, the availability of new medical treatments, and external regulation are all rapidly changing. This means that there will always be opportunities to learn new things, to be creative, and to keep WPA at the very forefront of our Industry, whilst also expanding your CV and developing as an individual. We will invest in you, be that through on-the-job training, external courses or through sponsoring you to obtain a professional qualification, such as the Chartered Insurance Institute's 'Certificate in Insurance'.
At WPA we believe in providing numerous opportunities for long-term career development. To support this, wherever possible we promote all vacancies internally in the first instance. Some of our roles have ‘in-built’ progression based on knowledge and experience. In other areas we will support individuals who simply want a change of direction or to try new things, provided they possess the right attitude, dedication and enthusiasm. At WPA your future career really is in your own hands.
First and foremost we expect all our colleagues to work hard and deliver exemplary levels of customer service in a highly professional manner. In return, we offer a competitive benefits package including an attractive basic salary, which is reviewed annually; and a non-contractual, wholly discretionary bonus scheme. We also provide private medical cover, life insurance, a pension scheme, generous holiday entitlement that increases with service and paid charity leave. As well as a subsidised on-site restaurant, various health and wellbeing initiatives, and the opportunity to participate in company-wide social events.