Homepage About us Career opportunities

Career opportunities

Join WPA and take your first steps towards a great career.

WPA is passionate about providing its employees with a supportive environment in which they can develop and grow. We have positions in a range of areas such as IT, marketing, finance, HR and many more.

Once you have chosen the role that is best for you, you can use the comprehensive frameworks that exist to turn that role into a long-term career.

Is WPA right for you?

WPA is one of the UK’s leading private medical insurers holding numerous
industry awards for our innovative use of technology and for providing outstanding
levels of customer service. In summary, we set ourselves high standards to achieve.

Our success is down to many factors, the single most important one being our colleagues,
whose efforts propel us forwards.

Our mantra is simple – ‘To treat others as we would wish to be treated ourselves’.

If you are hardworking, committed to quality and passionate about going
‘beyond the ordinary’, we may be able to offer you a great career and would
love to hear from you.

Current opportunities with us

We understand that finding the right position for you is just as important as us finding the right person to join our team. The following information will allow you to find out more about WPA and our vacancies.

Senior Clinical Case Adviser

Permanent role based in Taunton, Somerset, close to J25 of the M5. Full Time or flexible working patterns to match your personal circumstances.

As a Senior Clinical Case Adviser, you will have exceptional proven customer service skills or patient care skills with the ability to adapt, support and be empathetic towards our customers.

Clinical Case Manager

Permanent role based in Taunton, Somerset, close to J25 of the M5. Full Time or flexible working patterns to match your personal circumstances.

As a Clinical Case Manager, you will have exceptional proven customer service skills or patient care skills with the ability to adapt, support and be empathetic towards our customers.

Customer Support Officers

Permanent roles based in Taunton, Somerset, close to J25 of the M5. Full Time or flexible working patterns to match your personal circumstances.

As a Customer Support Officer you will provide excellent customer service through a range of communication channels, to set up new claims and ensure that ongoing claims are updated.

There are lots of benefits to working for WPA

Training

At WPA we have a highly qualified and well trained workforce which we believe leads to greater professionalism and better outcomes for our customers. However, information technology, the availability of new medical treatments, and external regulation are all rapidly changing. This means that there will always be opportunities to learn new things, to be creative, and to keep WPA at the very forefront of our Industry, whilst also expanding your CV and developing as an individual. We will invest in you, be that through on-the-job training, external courses or through sponsoring you to obtain a professional qualification, such as the Chartered Insurance Institute's 'Certificate in Insurance'.

Career progression

At WPA we believe in providing numerous opportunities for long-term career development. To support this, wherever possible we promote all vacancies internally in the first instance. Some of our roles have ‘in-built’ progression based on knowledge and experience. In other areas we will support individuals who simply want a change of direction or to try new things, provided they possess the right attitude, dedication and enthusiasm. At WPA your future career really is in your own hands.

Life at WPA

First and foremost we expect all our colleagues to work hard and deliver exemplary levels of customer service in a highly professional manner. In return, we offer a competitive benefits package including an attractive basic salary, which is reviewed annually; and a non-contractual, wholly discretionary bonus scheme. We also provide private medical cover, life insurance, a pension scheme, generous holiday entitlement that increases with service and paid charity leave. As well as a subsidised on-site restaurant, various health and wellbeing initiatives, and the opportunity to participate in company-wide social events.

See what our colleagues
have to say about working
at WPA

I came to WPA straight after completing college in 2013. I joined the company as a modern apprentice and have since been given the opportunity to progress through different roles within the company in order to become an Executive Assistant. I have been offered numerous training opportunities since joining WPA and have been able to expand my knowledge in a wide variety of areas.

I personally believe that WPA is a fantastic company to work for; all colleagues are friendly and happy to help whenever you may need assistance.

I came to WPA when I moved to the area after finishing my degree. The people at WPA are so kind and welcoming, and we are given opportunities to spend time as a group outside of work doing team building activities or going for meals together.

The training I have received has really helped me understand all parts of the business which helps me with my day to day work. I have been given the opportunity to do my CII Insurance qualifications which WPA are kindly funding for me. This has put me in a great position to be able to progress in my career with WPA

I was employed by WPA shortly after my graduation and during my 17 years of employment I have been fortunate enough to have been involved within most areas of the WPA business.

My current role as an Account Director means I have the opportunity to work with many different people, within different roles and at different companies. I can honestly say that these companies have nothing on WPA and the people who I work with. I consider myself to be very lucky

When I started to work for WPA, I was new to the area and did not know anyone. As there were a few new staff at that time my department arranged a team building day out. It was great fun and enabled me to build great working relationships with my new team.

The team were so supportive during training and made me feel very welcome. Feeling comfortable and supported has helped hugely with confidence and gaining knowledge and experience within the job, and I have now been encouraged to develop my career further, and WPA are funding my CII Insurance qualifications

Not found what you're looking for?

We are always interested in hearing from forward-thinking, dynamic individuals. If your skills and experience aren´t suited to our current vacancies, please feel free to email your CV to us detailing the type of work you are searching for.