Join our team
WPA is a leading UK health insurer, holding numerous industry awards for our innovative use of technology and for providing outstanding levels of customer service. In summary, our members and colleagues are at the centre of all that we do. We are passionate about providing our colleagues with a supportive environment in which they can develop and grow, with excellent training and facilities to turn your role into a long-term career.
Our success is down to many factors, but we couldn't achieve anything without the hard work of our colleagues, whose efforts propel us forwards.
Get to know us
WPA is based in Taunton, Somerset, close to J25 of the M5.
Stay up-to-date with our latest job opportunities, news and announcements by following us on LinkedIn, Twitter and Instagram, liking us on Facebook or subscribing to our YouTube channel.
The benefits of working at WPA
Your long-term commitment, passion and desire to always be the best you can be, will be rewarded. Here are just some of the benefits of working at WPA:
Partnership for Excellence bonus scheme
Gain recognised professional qualifications
Staff Health Insurance, Cash Plan and Remote GP
Pension - WPA contribute up to 15% of your salary
Induction programme, mentoring and training
Cycle to Work scheme with changing rooms & showers
Monthly recognition & length of service award
Buy and sell additional annual leave
Team building, fun activities and events
Free on-site parking, with electric charging points
Current positions
We understand that finding the right position for you is just as important as us finding the right person to join our team. Find out more about WPA and our vacancies.
Business Analyst
Permanent role based in Taunton, Somerset, close to J25 of the M5.
Full-time, 37 Hours per week.
As a Business Analyst your role would be providing the business with support for WPA’s bespoke systems and translating strategic vision into tangible business value.
View the detailsSenior Clinical Case Manager
Permanent role based in Taunton, Somerset, close to J25 of the M5.
Full time, 37 hours per week.
If you are a healthcare professional with a minimum of 3 years’ experience working in the healthcare sector, then this is a fantastic opportunity for you to utilise and retain your skills and experience, to help support our customers and their families when they need us the most.
View the detailsCustomer Service Apprentice
Role based in Taunton, Somerset, close to J25 of the M5.
37 hours per week.
The WPA Academy is looking for Customer Service Apprentices to support our customers on the telephone and provide excellent customer service.
View the detailsCustomer Support Officer (CSO)
Permanent roles based in Taunton, Somerset, close to J25 of the M5.
Full-time or flexible working patterns to match your personal circumstances.
As a Customer Support Officer you will be the first point of contact for all customer enquiries.
View the detailsNot found what you're looking for?
We are always interested in hearing from forward-thinking, dynamic individuals. If your skills and experience aren't suited to our current vacancies, please feel free to email your CV to us detailing the type of work you are searching for.
Email usBuilding a successful career
Training
Working from our Head Office in Taunton, Somerset we have a highly qualified and well-trained workforce which we believe leads to greater professionalism and better outcomes for our members, as well as a happy team.
However, information technology, the availability of new medical treatments, and external regulation are all rapidly changing. This means that there will always be opportunities to learn new things, to be creative, and to keep WPA at the very forefront of our Industry, whilst also expanding your CV and developing as an individual. We will invest in you, be that through on-the-job training, external courses or through sponsoring you to obtain a professional qualification.
Career progression
At WPA we believe in providing numerous opportunities for long-term career development. To support this, wherever possible, we promote all vacancies internally in the first instance.
Some of our roles have 'in-built' progression based on knowledge and experience. In other areas we will support individuals who simply want a change of direction or to try new things, provided they possess the right attitude, dedication and enthusiasm. At WPA your future career really is in your own hands.
Hear from our colleagues
Some of our current colleagues talk about what it is like to work for WPA.
A company committed to doing the right thing
Meet our Leaders
Our Leadership Team focus on the day to day running of the business, its strategic aims and visions. Find out more about our Leadership Team and WPA Board.
Good causes
The WPA Foundations promote good health in young people across the UK and provide assistance with transport costs to and from hospital for families with
profoundly ill children.
Environment
We recognise our responsibility for the impacts our activities may have on the environment. Find out about our environmental projects and how we are reducing
our carbon footprint.
Talk to us about working at WPA
If you would like to talk to us about our current or future vacancies at WPA please call us on:
07464 522148
Lines open: 8.00 - 5.15 Monday to Friday
Email us