Careers at WPA

Join WPA and take your first steps towards a great career.

Join our team

WPA is a leading UK health insurer, holding numerous industry awards for our innovative use of technology and for providing outstanding levels of customer service. In summary, our members and colleagues are at the centre of all that we do. We are passionate about providing our colleagues with a supportive environment in which they can develop and grow, with excellent training and facilities to turn your role into a long-term career.

Our success is down to many factors, but we couldn't achieve anything without the hard work of our colleagues, whose efforts propel us forwards.


Get to know us

WPA is based in Taunton, Somerset, close to J25 of the M5.

Stay up-to-date with our latest job opportunities, news and announcements by following us on LinkedIn, Twitter and Instagram, liking us on Facebook or subscribing to our YouTube channel.

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The benefits of working at WPA

Your long-term commitment, passion and desire to always be the best you can be, will be rewarded. Here are just some of the benefits of working at WPA:

Partnership for Excellence bonus scheme

Gain recognised professional qualifications

Staff Health Insurance, Cash Plan and Remote GP

Pension - WPA contribute up to 15% of your salary

Induction programme, mentoring and training

Cycle to Work scheme with changing rooms & showers

Monthly recognition & length of service award

Buy and sell additional annual leave

Team building, fun activities and events

Free on-site parking, with electric charging points

Current positions

We understand that finding the right position for you is just as important as us finding the right person to join our team. Find out more about WPA and our vacancies.

Customer Support Officer (CSO)

Permanent roles based in Taunton, Somerset, close to J25 of the M5.
Full-time or flexible working patterns to match your personal circumstances.

A Customer Support Officer is the first point of contact for all customers enquiries and is predominately a telephone-based role dealing with a high volume of inbound calls.

Franchise opportunity - become a WPA Healthcare Partner

Various roles based throughout the UK.
Full-time, flexible working hours to match your personal circumstances.

As a WPA Healthcare Partner you will sell and advise on WPA Health Insurance products building up your own franchise business.

Not found what you're looking for?

We are always interested in hearing from forward-thinking, dynamic individuals. If your skills and experience aren't suited to our current vacancies, please feel free to email your CV to us detailing the type of work you are searching for.

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Building a successful career


Working from our Head Office in Taunton, Somerset we have a highly qualified and well-trained workforce which we believe leads to greater professionalism and better outcomes for our members, as well as a happy team.

However, information technology, the availability of new medical treatments, and external regulation are all rapidly changing. This means that there will always be opportunities to learn new things, to be creative, and to keep WPA at the very forefront of our Industry, whilst also expanding your CV and developing as an individual. We will invest in you, be that through on-the-job training, external courses or through sponsoring you to obtain a professional qualification.

Career progression

At WPA we believe in providing numerous opportunities for long-term career development. To support this, wherever possible, we promote all vacancies internally in the first instance.

Some of our roles have 'in-built' progression based on knowledge and experience. In other areas we will support individuals who simply want a change of direction or to try new things, provided they possess the right attitude, dedication and enthusiasm. At WPA your future career really is in your own hands.

Hear from our colleagues

Some of our current colleagues talk about what it is like to work for WPA.


A company committed to doing the right thing

Meet our Leaders

Our Leadership Team focus on the day to day running of the business, its strategic aims and visions. Find out more about our Leadership Team and WPA Board.

Good causes

The WPA Foundations promote good health in young people across the UK and provide assistance with transport costs to and from hospital for families with profoundly ill children.


We recognise our responsibility for the impacts our activities may have on the environment. Find out about our environmental projects and how we are reducing our carbon footprint.

Talk to us about working at WPA

If you would like to talk to us about our current or future vacancies at WPA please call us on:

07464 522148

Lines open: 8.00 - 5.15 Monday to Friday

Email us