Covid-19: How to contact us
Why choose WPA?
Tailored healthcare
Choose from a range of award-winning health insurance with cover levels and lifestyle options, to create exactly the right health insurance policy for your needs.
Freedom to choose
Freedom to choose where, when and who provides your treatment. Some health insurers limit who can treat you. We believe that’s wrong. Have the freedom to choose what’s best for you.
Expert service
With expertise built up over 120 years we are
passionate about helping our members. Our customers
consistently rate us 5-star for service.*
Personal,
family and
self-employed
View our range of award-winning health insurance, health cash plans and dental cash plans to protect the wellbeing of you and your loved ones.
Small and
medium enterprises
View our comprehensive range of corporate funded and employee paid healthcare solutions for businesses to support employee health and wellbeing.
Large
companies
The WPA Group can offer a range of bespoke healthcare solutions, including the administration service for Corporate Healthcare Trusts.
Customer service excellence
Review our claim service
If you need to make a claim, you expect your insurance provider to be there for you. When you buy our health insurance, you buy our promise that we’ll deliver.
After you’ve made a claim we’ll invite you to rate the service you received from us during the process.
Members rate our claim service as excellent, with an average rating of 4.7 out of 5.
* Data recorded between 1st January 2020 and 31st December 2020. 10,019 responses received.Member reviews
A personal commitment to customer service excellence from staff who are trained first and foremost to listen – and most of all, to care.
Health & Wellbeing hub
Supporting your health and wellbeing
View our Health & Wellbeing hub for the latest health & wellbeing information articles, videos, member support services and other useful support information.
International standards
WPA is unique amongst UK insurers in achieving four highly regarded and internationally recognised standards across our company. These standards reflect our service excellence provided to our customers, whether big global employers, medium sized businesses or the many thousands of UK individuals and families.
Existing member
Sign in
WPA Health app
Members can easily manage their cover with our app.
- Make a claim 24/7
- Access 24/7 Remote GP Services
- Track claims and benefit limits
- Send and receive secure messages
- View membership literature
