Digital Health

The practical health and wellbeing app which offers a high-value, affordable alternative to health insurance for your employees.

The smart decision for your business

Digital Health is a high-value, affordable benefit that will aid recruitment and retention and help reduce absenteeism in an increasingly competitive market.
It enhances wellbeing and demonstrates your investment in your people.
An excellent alternative to private medical insurance (PMI), it's an ideal solution for progressive, forward thinking companies.

Digital Health App

Digital Health provides

  • A low-cost digital health service that provides immediate access to essential care.
  • Expert advice and guidance that's credible.
  • Guidance on how employees can change their daily routine to aid a healthier lifestyle.
  • Access to a range of health and wellbeing services when an employee is ill, or worried about their health.
  • Individualised advice, guidance, pointers and clear information in one central and easy to use app.

We're rated 'Excellent' on Trustpilot.

Digital Health features

Digital Health has been designed to help to keep staff health and at work. It's a practical health and wellbeing app, providing access to four pathways*.
It offers a secure and personalised service with everything housed in one central app, enabling employees to manage and improve their physical and mental health.

Symptom checker
Symptom checker icon

Symptom checker

For any concerns and to see if further help is needed

Digital Health can be likened to an expert and modern service in an employee's pocket.

In a world where people want to be proactive about their health, Digital Health's symptom checker is an invaluable support to help allay any worries an employee might have.

Its dynamic tool is available 24/7 and leads an employee through a series of relevant questions individualised to them.

Remote GP booking
Remote GP booking icon

Remote GP booking

A 24-hour booking portal for a video chat or phone call

Digital Health gives employees online access to an experienced GP via a video chat or phone call.

When the waiting time for an NHS GP can be weeks, and when we all dread the 8.30am rush for an appointment, Digital Health gives access to a 24-hour booking portal to select a GP appointment at a time that suits.

Mental health support
Mental health support icon

Mental health support

Up to six sessions with a qualified counsellor

Digital Health allows employees to book up to six telephone-based sessions with a qualified counsellor.

Modern life is challenging, and we are all aware of the importance of looking after our mental health. People are far happier talking about their mental health needs and wanting to get advice and help from a trusted source.

Physiotherapy icon

Physiotherapy services

Diagnosis, advice and bespoke exercises

With waiting times increasing, Digital Health's state of the art tool can help get employees on the road to recovery, immediately.

The dynamic questioning process will offer diagnosis and advice, and then recommend a bespoke set of exercises to help.

* The Digital Health pathways are provided by HealthHero and Ascenti.

Digital Health dashboard
Mental health Heart rate Sleep Salad Steps

Wellbeing dashboard

Providing a detailed timeline of progress made

Society is changing rapidly, and now many people have a range of devices to help with modern life.

Digital Health complements these and is linked, though a health wallet, to all the main wearables people have such as an Apple watch or Garmin.

Password change

Safe and secure

Digital Health ensures that the security of any data recorded on the app is safe and secure.

ISO/IEC 27001

We work to ISO/IEC 27001 Information Security Standard and also with The National Cyber Security Centre and NCSC accredited contractors, to continue to develop, implement and audit the latest guidance and advice.

Cyber Essentials Plus

We have gained certification for Cyber Essentials Plus Certification following independent validation by NCSC approved auditors.

Security team

We have a dedicated security team and partner with NCC Group, who are accredited to the National Cyber Security Centre (NCSC), to provide 24/7 security over our IT environment.

On top of the recognised cyber security framework, we also hold monthly cyber security risk meetings and bi-annual Security Advisory Committee (SAC).
The monthly meetings tie together the daily/weekly threat intelligence that WPA security team monitor.
With the attendance of two former cyber security advisors to the UK Government, WPA ensures that cyber security is at the forefront of its BAU.

Frequently asked questions

Employer FAQs

Is there a maximum age for joining?

Are employees required to undergo a form of underwriting?

What is the joining criteria for Digital Health?

Does Digital Health cover my employee's children?

Who can use the service?

Employee FAQs

Will my employer be told when I make an appointment?

Is there a limit to the number of sessions or appointments?

What things can I call about?

Can the GP issue a prescription?

Can the GPs issue fit notes?

Can the GPs issue referrals to specialists?

In choosing Digital Health for your employees, you can rest assured of the following:

  • Ease of use - the app offers speed, simplicity and convenience.
  • Safe - the security of any data recorded on the app is safe and secure.
  • Reliability - the advice and information provided is trusted and credible.
app store google play
Digital Health App

We're here to help you choose

Digital Health provides individualised advice, guidance, pointers and clear information in one central and easy to use app.

Call our dedicated team to discuss your requirements on

01823 625051

(Monday - Friday 9am - 5pm)