How we were named the Which? Recommended Provider for Private Medical Insurance 2023

For the first time, Which? have reviewed the PMI industry for a Recommended Provider and WPA are the only company to be singled out in this year's results published at the end of August 2023. The scores reflect how satisfied customers are with, and how likely they are to recommend, their provider.

The Claims review looks at areas such as speed settling claims, access to services wanted and range of hospitals available. The Customer evaluation examines areas including clarity of terms and conditions, ease of contact, choice of medical professionals and value for money.

Consumer champion, Which? only endorses the best products and services and Recommended Providers are companies that are rated highly by Which? members that have made recent claims with their insurer. According to Which?, 'Recommended Providers are companies which go the extra mile when it comes to satisfying their customers'. WPA stood out in the analysis when it came to their Customer and Claims scores.

You can find out more about the Which? methodology and review details by following the link below.

Which? Best private health insurance external-link

Health insurance from a company you can trust

We're an award-winning UK health insurer and are committed to providing the very best service to you. We're rated 'Excellent' on Trustpilot.

What makes WPA different?

At WPA, we are committed to providing the very best service to you, to stand out from the crowd and offer groundbreaking personal and business health insurance policies.

Just health insurance Just health insurance

We don't offer any other type of insurance. We specialise in health insurance, because we are good at it. That's all we do. No distractions.

Purpose and principles Purpose and principles

We don't have shareholders, which means that we're free to act differently from the rest. Our focus is on the service we provide our members and to give the best advice.

Exceptional service Exceptional service

We have been helping our members for more than 120 years. Our philosophy centres around treating others the way we would want to be treated ourselves.

Freedom to choose Freedom to choose

Choose where, when and who provides your treatment. Unlike some health insurers, we don't limit who can treat you. Have the freedom to choose what's best for you.

BSI standards certification

Each year, we are independently audited by the BSI certification body for the following internationally recognised standards:

ISO logos demonstrating WPA's four accreditations

Quality Management: ISO 9001:2015 | Business Continuity Management: ISO 22301:2015 |
Environmental Management: ISO 14001:2015 | Information Security Management: ISO 27001:2013

Our health insurance solutions

Whether you are an individual looking for a complete health insurance policy or healthcare solutions for your business, our comprehensive range delivers.

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