How we were named the Which? Recommended Provider for Private Medical Insurance
In 2023, for the first time, Which? reviewed the PMI industry for a Recommended Provider and WPA were the only company to be singled out in the results published at the end of August 2023. We are delighted to once again be the only Which? Recommended Provider of Private Medical Insurance for 2024.
The Claims review looked at areas such as the speed of settling claims, access to services wanted and range of hospitals available. The Customer evaluation examined areas including clarity of terms and conditions, ease of contact, choice of medical professionals and value for money. WPA led in both the Customer and Claims score tables with a Customer score of 74% and a Claims score of 82%.
In its review of WPA, Which? commented, 'Customers in our survey were highly positive about various areas of their experience of claiming, from the speed of claims to the choice of consultants available. It was also one of the highest scorers for clarity of terms and conditions'.
Consumer champion, Which? only endorses the best products and services and Recommended Providers are companies that are rated highly by Which? members that have made recent claims with their insurer. According to Which?, 'Recommended Providers are companies which go the extra mile when it comes to satisfying their customers'.
You can find out more about the Which? methodology and review details by following the link below.
Which? Best private health insurance
Health insurance from a company you can trust
We're an award-winning UK health insurer and are committed to providing the very best service to you. We're rated 'Excellent' on Trustpilot.
What makes WPA different?
At WPA, we are committed to providing the very best service to you, to stand out from the crowd and offer groundbreaking personal and business health insurance policies.
Just health insurance
We don't offer any other type of insurance. We specialise in health insurance, because we are good at it. That's all we do. No distractions.
Purpose and principles
We don't have shareholders, which means that we're free to act differently from the rest. Our focus is on the service we provide our members and to give the best advice.
Exceptional service
We have been helping our members for more than 120 years. Our philosophy centres around treating others the way we would want to be treated ourselves.
Freedom to choose
Choose where, when and who provides your treatment. Unlike some health insurers, we don't limit who can treat you. Have the freedom to choose what's best for you.
BSI standards certification
Each year, we are independently audited by the BSI certification body for the following internationally recognised standards:
Quality Management: ISO 9001:2015 | Business Continuity Management: ISO 22301:2019 |
Environmental Management: ISO 14001:2015 |
Information Security Management: ISO 27001:2022
Our health insurance solutions
Whether you are an individual looking for a complete health insurance policy or healthcare solutions for your business, our comprehensive range delivers.
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