Multi-coloured Rubber Ducks

Inclusion and diversity

A commitment to create the most equitable and inclusive culture.

We celebrate everything that makes us different

Inclusion is creating a culture in which everyone is treated fairly and respectfully, has equal access to opportunities and can fully contribute to the success of the business. In addition to gender, ethnicity, age and sexual orientation, diversity is everything which celebrates our differences. At WPA, we strongly uphold the belief in openly sharing information about our company, while providing excellent service to our customers and unwavering support for each and every colleague throughout their career journey.

Discover more about how we are creating an inclusive environment for our people and our customers

Chief Executive
quote iconOur commitment is to create the most equitable and inclusive culture, allowing our colleagues and customers to thrive. We have a supportive culture which embraces, recognises and respects individuality and creates an environment where everyone feels they belong.quote icon
Nathan Irwin FCA - Chief Executive
Hands

Meet the I&D Team

At WPA, we are hugely proud of our positive and inclusive culture. We want to build on these foundations by having dedicated focus on I&D.

The I&D Group was formed in July 2022 with the purpose of shaping our business in this context.

Our aim is to create a broader awareness of the differences that make us all what we are.

Chief Underwriting Officer
quote iconI'm passionate about creating an inclusive work place where anyone can thrive regardless of their background. As the Board member responsible for our inclusion and diversity strategy, I know how successful our business is when we embrace difference. I've worked with a huge variety of teams during my career, both here in the UK and in Hong Kong, and I love the original and creative thinking that can come when you have people with different experiences all working together.quote icon
Peter Venables - Chief Underwriting Officer
General Manager Retail
quote iconHaving grown up in the Middle East and being Asian-British, celebrating all cultures, backgrounds and what makes us different is so important to me. Throughout my 12 years at WPA I have always felt very proud to work for an organisation with such a positive, inclusive culture and ethos.quote icon
Amy Saber - General Manager, Retail
Marketing Manager
quote iconI've been at WPA for 14 years and have always felt that I work in a really open and accepting environment. When the I&D group was established, I immediately wanted to join so that I could share my thoughts and feelings, with the hope that everyone here feels as though they are represented and able to be their authentic selves.quote icon
Joe Roberts - Marketing Manager
Medical Claims Assessor
quote iconI moved to the area in September 2022, from Birmingham. In growing up in such a large, multicultural area, I have an appreciation for all different walks of life. When I heard about the I&D group, I wanted to join to help celebrate all identities and cultures.quote icon
Daisy Chapman-Davies - Medical Claims Assessor
Customer Win Back and Retention Consultant
quote iconI come from India where it is a melting pot of cultures and moved to UK in 2021. After I joined WPA I immediately felt welcomed and accepted right from day one. With the start of I&D Group I felt it was my turn to give back to let people know that WPA is an inclusive and welcoming organisation. I am proud of WPA and its work ethic and culture.quote icon
Arpan Darnal - Customer Win-Back and Retention Consultant
Chief Underwriting Officer
quote iconI really enjoy being part of the Inclusion and Diversity group as it is something I feel very passionate about and want to try to play a part in helping everyone feel they work in an environment that supports them to be themselves. Working within Personnel Services, it is even more important to me that we create a welcoming workplace for all.quote icon
Tia Watkins - Personnel Executive Assistant

Our recent activities

Below are examples of some of the recent activities we have been involved with at WPA.

Wellbeing of Women conference

WPA supported the Wellbeing of Women charity with their first summit 'Challenging The Status Quo'. A number of inspiring speakers covered topics such as women's health strategy, innovations in women's health and ensuring women's voices drive change.

Wellbeing of Women conference
Pride month

Pride month

We celebrated pride month, highlighting the work of LGBTQ+ people, educating in LGBTQ+ history and raising awareness of issues affecting the LGBTQ+ community. Our monthly charity donation went to Switchboard, an LGBTQ+ helpline, which has assisted thousands in the community since 1974.

Neurodiversity awareness

Alongside launching a new section of our Health and Wellbeing Hub, we had a guest speaker highlight real lived experience of being neurodiverse in a neurotypical world. He also provided insightful training in order so we can better support our colleagues in the workplace.

Neurodiversity awareness
Mental Health Support week

Mental Health Support week

Our Mental Health First Aiders were on hand during this week to provide our teams with helpful tips and to spread awareness. Utilising everything from food that promotes healthy living, to a video reaching out to staff who might be suffering in silence, they provided a really broad range of support.

Celebrating culture

Our colleagues in India celebrated their 15th Anniversary recently, with a group performance representing unique dance forms. The teams enjoyed learning about the different cultural, dress and performances from each other's home states.

Celebrating culture

Employee journey

It is important that all our colleagues feel fully supported regardless of the stage in their career, from our recruitment and interview process, all the way through to training, development and career progression. Below shows the stages of a WPA employee's career and the support available.

Employee Lifecycle
1

Recruitment: We have created an inclusive recruitment process and support all individuals through their application and interview journey.

2

Training & Development: Employee development is hugely important to us, and everyone is encouraged to partake in a wide range of training to further their personal and professional skillset. This includes personalised training to support our customers based on their individual requirements.

3

Reward & Recognition: Through staff recognition programmes and monthly awards, we continuously recognise and celebrate individual and team achievements.

4

Manage: With annual staff surveys and assessments we keep in touch with what matters the most to our staff.

5

Retain: WPA is an inclusive and great place to work, where we encourage internal opportunities and progression. This is further demonstrated by our average length of service, which is 10 years.

Corporate governance

As a not-for-profit company, committed to transparency in all that we do, we recognise the importance of sharing details of our company reports and structures.

Find out more about our leaders, values, culture and governance.

Corporate governance Chevron icon
Glasgow Tower

Disability Confident Committed Employer

As a Disability Confident Committed Employer we have committed to:

  • ensuring our recruitment process is inclusive and accessible
  • communicating and promoting vacancies
  • offering an interview to disabled people who meet the minimum criteria for the job
  • anticipating and providing reasonable adjustments as required
  • supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
  • at least one activity that will make a difference for disabled people

A company committed to doing the right thing

Career opportunities

WPA can provide you with outstanding career opportunities in an excellent contemporary working environment. Find out more and view our current positions.

Careers

WPA Foundation

The WPA Foundation promotes good health in young people across the UK and provides assistance with transport costs to and from hospital for families with profoundly ill children.

WPA Foundation

Environment

We recognise our responsibility for the impacts our activities may have on the environment. Find out about our environmental projects and how we are reducing our carbon footprint.

Environment

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