Founded in 1901, WPA is one of the UK’s most longstanding and respected Health Insurers. Continually striving to outshine the competition, we have won many awards for our excellent Customer Service and advanced use of technology.
As a not-for-profit organisation, we are driven by the desire to deliver innovative, dependable services to our customers when it matters most. Our ethos is to treat our customers as we would wish to be treated ourselves.
Due to our ongoing success and continued growth, we currently have a vacancy for a Customer Support Officer - Reception/Switchboard and Image Management to undertake a combination of duties:
Welcome and assist all visitors to our premises ensuring that all appropriate security checks are undertaken.
Answering switchboard calls in a supportive and timely manner.
Undertake administrative tasks to support the business, including checking and prioritising incoming customer emails, preparing post to scan, scanning post and/or quality checking outgoing correspondence.
If you are interested in finding out more about this exciting roles, or in applying for this position, please contact The Personnel Services Team on 01823 625315 - all enquiries will be replied to.
We are keen to hear from you if you are looking for a fulfilling career with purpose and have reception or customer service experience. You will have excellent communication skills, attention to detail and the ability to represent WPA professionally at all times.
Before submitting your application, please ensure you have a clear understanding of the role and why you think you may be suitable. If you have any queries at all about the role, you are welcome to contact us to discuss these first.
Completing the application form is the first step of the recruitment process and it is your opportunity to demonstrate why you are the most suitable candidate for the job. It is your chance to make sure that with the right effort, your application stands out amongst others.
Please send your completed application form and covering information to email@example.com
Any information that you supply to WPA will be processed in accordance with the Data Protection Act 1998. For further details of our Information Security Policy please visit www.wpa.org.uk/privacy