Our heritage dates back to 1901, and as a not-for-profit organisation we are one of the UK's most long-standing and respected Health Insurers. Continually striving to outshine the competition, we have won many awards for our excellent Customer Service and advanced use of technology. In 2021, for the second year in a row, WPA won "Health Insurance Provider of the Year" at the Moneyfacts Consumer Awards and have been further recognised as "Employer of the Year 2021" at the Somerset Business Awards. Our ethos is to treat our customers as we would wish to be treated ourselves.
Our business is growing year on year and we currently have vacancies for Customer Support Officers to:
If you are interested in finding out more about this exciting role, please contact the Personnel Services Team by emailing firstname.lastname@example.org - all enquiries will be replied to
We are keen to hear from you if you are looking for a fulfilling career with an employer where your passion for delivering excellent customer service and treating others as you wish to be treated will be valued. You will have previous experience of working in a front-line customer service role which involved telephone work and administration preferably. You will also have excellent attention to detail and can manage time and prioritise correctly in order to meet targets to a high standard. You will also need to have a minimum of 5 GCSE’s at Grade C/Level 4 or above, which should include Maths, English and Biology or a Double/Triple Science award.
Before submitting your application, please ensure you have a clear understanding of the role and why you think you may be suitable. If you have any queries at all about the role, you are welcome to contact us to discuss these first.
Completing the application form is the first step of the recruitment process and it is your opportunity to demonstrate why you are the most suitable candidate for the job. It is your chance to make sure that with the right effort, your application stands out amongst others.
Please download and save the application form to your computer. You will then be able to complete the form electronically. Save and send your completed application form and covering information to email@example.com
Any information that you supply to WPA will be processed in accordance with the Data Protection Act 1998. For further details of our Information Security Policy please visit www.wpa.org.uk/privacy