Homepage Personal Multi-Family Healthcare Frequently asked questions

Multi-Family Healthcare FAQs

How can we help? Healthcare can be confusing, but we don’t think it should be. Choose a topic to find out more.

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Who can I include on our Multi-Family Healthcare Plan?

Can one person/family join?

Can I cover family members and not myself?

Can I add my family to my policy later?

How do we join WPA?

What is the maximum joining age?

My son/daughter has divorced. Can I still cover his/her ex and family?

If the policyholder (the person responsible for paying the premiums) dies, what happens?

How much does it cost?

What is the maximum annual limit we can claim?

Can I tailor our cover?

Can I change our cover after we have joined?

How can I pay the premium?

Do our premiums increase because we make a claim?

Will you share medical history details with the policyholder who pays the premium?

What hospitals can we use?

What are premium hospitals?

What is Shared Responsibility®?

Can we see any specialist?

Do you have a no claims discount?

Multi-Family preferential terms

The Multi-Family Healthcare Plan offers preferential terms for you and any family members included on the policy, as well as allowing you to administer the policy on their behalf. Cover is subject to medical underwriting but there is no medical required.

Help & advice

Contact us

If you’d rather talk to someone over the telephone, please give our highly trained and experienced UK team a call on 01823 625050.