Dental insurance - What's not covered

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Routine treatment includes check-ups, x-rays, fillings, root canal treatment, crowns, bridges, dentures, hygienist

Dental health insurance - what´s not covered

Providental specifically excludes the following list which is a summary only. For a full list please see the ´What’s not covered´ sections in ´A Guide to Your Policy´. A copy is also available on request.


  • Any treatment undertaken or completed prior to joining the policy, or within the qualifying period.
  • Any conditions/injuries you had when you took out the policy (pre-existing conditions). This does not apply to the benefit of routine treatment which includes check-ups, hygienist, general and restorative treatment.
  • Oral cancers diagnosed or for which symptoms or signs develop within the first 90 days of cover (90 day deferment period).
  • Cosmetic and aesthetic treatment, implants or treatment that is not clinically necessary.
  • Any long-term illnesses that lead to long-term monitoring or management (chronic conditions) and chronic periodontal disease.
  • Restorative treatment associated with material dental neglect under the Dental Injury or Oral Cancer benefits.
  • Any claims submitted more than 6 months after the treatment took place.


Note that Providental is not a fully comprehensive dental insurance policy.

Find out more about the benefits our dental insurance offers you.

Read our dental insurance FAQ if you still have any questions, call a member of the team on 0800 298 9588.


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0800 298 9 588