You must contact us to authorise your claim if you are referred to a specialist or therapist, to give you the peace of mind of knowing that your claim is covered.
Phone us to make a claim, phone lines are open Monday-Friday 8am-7pm and Saturday 9am-12pm. Click here to view the real-time telephone statistics.
If you need to make a claim, the following guide outlines what to do next.
All treatment should be initiated by your General Practitioner (GP); most specialists will decline to see you unless you have a referral from your GP. Your GP will refer you to the most appropriate specialist or therapist for your needs.