If you need to make a claim which may have been caused by some other person or organisation, you must let us know straightaway. This also applies in the event that this information becomes apparent at a later date.
In the event that you subsequently make a claim against the Third Party, it is important that you understand that it is your personal duty to include in your claim any such medical expenses claimed through the scheme and repay these to us from any settlement of your personal injury claim. If you do not do this then we have the right to recover in full from you the medical costs we have paid and withhold payment of any further medical expenses claims until you do comply with this Claims Co-operation Procedure. We will provide you with a Form of Instruction which you are required to complete and send back to us in order to help with this process.
You may already have a solicitor who can advise you. If not, you can normally obtain free advice without any obligation from specialist solicitors who will be pleased to explain your rights.