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Helpdesks open today 8:00am - 7:00pm.

UK Claims - call the number shown below (Protocol customers please view your membership card).

Emergency worldwide claims please call (+44) 20 8680 3800 (not UK claims).

To help protect your interests, and those of the Association, telephone conversations may be recorded for the purpose of ensuring an accurate record of discussions.

Individual/Family Policies - Claims (0345 122 3100) / General enquiries (01823 625230)

Small and Medium Enterprise Group Schemes (01823 625270)

WPA Protocol (View your membership card)

For cash benefit claims such as dental, optical and NHS cash benefit download a claim form