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Claiming after an accident

Strictly speaking, your health insurance policy with us does not cover any costs which you can recover through a personal injury claim. We will still pay your eligible claims under your medical insurance policy in the normal way but what we pay is rather like a loan, which you must repay when you receive compensation for your personal injury. If you do not receive any compensation you will not have to pay us back.

We will ask you to keep certain conditions these are as follows:

  • You must try to recover your medical expenses by making them part of your personal injury claim
  • You must promise to repay us any medical expenses you recover
  • If you are made any offer to settle your claim, and that offer falls short of the full amount you are claiming, you must not accept this offer without asking us first.

Legal help and advice

You may already have a solicitor who can advise you. If not, you can obtain free advice without any obligation from specialist solicitors. They will be pleased to discuss the circumstances with you, to explain your rights. You may wish to view the following sites


GLP Logo North West England and North Wales:

GLP Solicitors

Maple House
8 Haymarket Street
Bury
Greater Manchester
BL9 0AR

(Associated offices throughout Greater Manchester)

Tel: 0161 764 1818 or freephone: 0800 138 6061
E-mail: wpa@glplaw.com
Web: www.glplaw.com

Freeth Cartwright Logo North East, Central and South East England:

Freeth Cartwright LLP
29 Upper Parliament Street
Nottingham
NG1 2AQ

Tel: 01159369371 or freephone: 0800 195 1445
E-mail: jane.goulding@freethcartwright.co.uk
Web: www.freethcartwright.co.uk

Withy King logo South West England and South Wales:

Withy King

Bryer Ash Business Park
Bradford Road
Trowbridge
BA14 8AW

(Also Offices in Bath, Swindon, Marlborough & Chippenham)

Tel: 0800 328 0960
E-mail: teresa.blake@withyking.co.uk
Web: www.withyking.co.uk