About - WPA Health Insurance

Find out more about what drives us to provide the best customer service

About WPA

  • WPA is a leading UK health insurer with a not-for-profit heritage of over 110 years.
  • As a Provident Association we give excellent value to our customers, not short-term shareholder gains.
  • We have over 80 local offices across the UK providing a service with a personal touch.
  • We put our customers at the centre of all we do.
  • We give our customers the freedom to choose.

Treating Customers Fairly

Our Standards are High

ISO 9001 The principal internationally recognised standard for Quality Management Systems placing emphasis on customer feedback and the processes of management. BS 25999 Business Continuity & Disaster Recovery Certification. ISO 14001 Internationally recognised Standard for Environmental Management Systems, one of the highest benchmarks in environmental management and best practice. ISO 27001 Internationally recognised Standard for Information Security Management Systems - the benchmark for protecting customers valuable and sensitive information. WPA is one of the first insurance companies to achieve this Standard company-wide.

Some of our Awards

  • Laing and Buisson Award 2006, 2007 and 2008 - Most innovative healthcare provider.
  • British Insurance Award 2005 and 2009 - Best in Customer Care
  • Insurance Times 2007 - Insurer of the Year


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