About - Career opportunities at WPA

Contact Us


Find out more about what drives us to provide the best customer service

Head Office Opportunities

WPA is one of the largest health insurers in the UK and is the acknowledged leader when it comes to customer satisfaction, delivering world class service and business excellence.



Customer Support Officers – Trainee positions available (permanent)

WPA is looking for team members who have a passion for working with people and delivering outstanding customer service.

Our Customer Support Officers are great at talking and listening to our customers. We treat customers as we would want to be treated ourselves. This is why WPA has a reputation as a health insurer that offers a quality of service that’s second to none.

You will act as a main point of contact for our customers, answering their telephone calls and handling the general administration of their policies, all whilst receiving the appropriate training and support to deliver this role.

You will understand the importance of delivering excellent customer service, but actual experience is not essential as we will teach you all you need to know. However, attitude is everything.

Interested candidates should contact the Personnel Services Team in the first instance: personnelservices@wpa.org.uk or 01823 625315.

Start date: Summer 2014.



Careers at WPA

Thank you for visiting WPA’s career page and for showing an interest in working at WPA. If you would like to contact us, please email your current CV to personnelservices@wpa.org.uk detailing the type of work you are searching for.