Career opportunities at WPA

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WPA is one of the largest health insurers in the UK and is the acknowledged leader when it comes to customer satisfaction, delivering world class service and business excellence.

What can WPA offer you?

WPA can provide you with outstanding career opportunities, we will invest in your future with training and provide you with developmental opportunities.

We provide an excellent contemporary working environment which includes social areas, subsidised onsite catering facilities and a team spirit where everyone is working towards one common goal, namely delivering a service we are all proud of.

The benefits we offer are second to none, including an attractive basic salary with a structured salary progression for most positions. We offer a generous pension*, and both Medical* and Life Insurance.

Our holiday entitlement increases with length of service, and there is the option to purchase up to an additional week of annual leave. In addition we offer paid charity days per year, monthly awards to recognise staff achievements, a monthly company meeting and discounts at local retailers.

* Subject to terms and conditions


Clinical Support Specialist

If you are interested in applying for this role, please register your interest so that when positions do become available we can contact you to discuss it further.

Salary: Starting salary £24.5k upwards (subject to skills and experience)

The post holder will be empowered to carefully analyse medical cases (which can be of a challenging and complex nature) to ensure that the right clinical decision is made for our customers. Liaising directly with patients and specialists (including WPA´s Chief Medical Officer and Medical Advisors) is key, which will offer the chance to be continually exposed to a variety of medical disciplines. Working and contributing successfully in a highly professional medically qualified team, ensuring that appropriate advice is provided to all areas of the business.

In summary, our ideal candidate will have the following:

  • Relevant medical qualification (e.g. undergraduate or postgraduate in life sciences, nursing, paramedic or physiotherapy) or significant medical experience (e.g. pharmaceutical or theatre technician);
  • Knowledge in at least one of the following areas is essential: cardiology, oncology; orthopaedics, ophthalmology and psychology;
  • Able to deal with and trend complex medical situations and make recommendations for improvements to processes/rules/service;
  • Able to carry out medical research to support claim decisions and ensure current and accurate evidence to support claims advice;
  • Ability to liaise with customers/intermediaries and represent WPA professionally at all times;
  • Able to draft complex communication/case documents on behalf of senior managers;
  • Able to learn new systems and processes quickly in order to be able to make an immediate impact to team;
  • Attention to detail and excellent listening skills with the ability to take and relay information accurately;
  • Good knowledge of IT systems including email, internet and word;
  • Highly organised and has the ability to achieve targets to a high standard.


All roles will be 37 hours per week, permanent and based in Taunton unless otherwise stated.

Any information that you supply to WPA will be processed in accordance with the Data Protection Act 1998. For further details of our Information Security Policy please visit www.wpa.org.uk/privacy

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We are always interested in hearing from forward-thinking, dynamic individuals. If your skills and experience aren´t suited to our current vacancies, please feel free to email your CV to personnel.services@wpa.org.uk detailing the type of work you are searching for.



New - Become a WPA Healthcare Partner

The WPA Healthcare Partnership are looking for individuals who are:

  • Self-driven
  • Professional
  • Motivated to succeed
  • Business focused

If you feel you have the above attributes then this vacancy may be for you. The opportunity gives you the chance to become a Partner in the WPA Healthcare Practice. As a WPA Partner, you will promote our ethos of providing exemplary levels of customer service and actively endorse yourself as the ´local face of WPA´.

The initial fee of £9,200 (+ £2,500 fidelity bond) will enable you to gain your own UK territory in which to sell, advise and promote WPA´s healthcare products to individuals and companies. You will have the ability to work from home, be your own boss and build a successful business.

Current territories available:

  • Epsom
  • Hemel Hempstead
  • Oxford
  • Ipswich
  • Belfast
  • Chesterfield
  • Salisbury
  • Poole
  • Cheltenham
  • East Glasgow/Motherwell

Existing WPA Practices for sale:

  • Bolton
  • Kingston-Upon-Hull
  • Sunbury/Twickenham

For more information contact Emily Stephenson on 01823 625120 or visit www.wpahealthcarepractice.co.uk